Deviant

Dec. 12th, 2005 07:00 pm
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[personal profile] balaa
To my grand surprise (not really) deviant notified my that 'Guardian' was rejected as a print because I was using copyrighted material. However, upon browsing recent prints I noticed a few prints of 'Aslan' or 'Aslan inspired' art for sale. Of course I also noticed what looked like copyrighted anime characters also for sale and this is somehow more ok? Well it doesn't really surprise me, I think it bothers me simply because I feel singled out. And why after what a week of it being up do they only pull it now instead of rejecting it in the first place? Maybe I am being too touchy of late, which could very well be the case..

But then I am still p-oed with deviant because the order I placed for prints in early octboer STILL hasnt been processed. They told me because of the delay it would be free...well does that make me any less valuable of a customer??? Ok so fine, I figured since I was getting it for free I shouldn't really complain. BUT at the same time I need those prints and I cant sit around waiting forever and still not seeing them arrive. So I contacted the help desk several times on the matter. I received polite responces to my polite questions. Finally I got angry because all they were doing was giving me a 'happy' answer to shut me up for a little while so I wrote a perturbed note, still diplomatically polite but bluntly asking why this was such a difficult order to process. Well finally I receive a responce from them and what do they say? First "Please do not send multiple queries on the same problem to the help desk?" WTH? how long amd I supposed to be tossed around without any STRAIGHT answers?? Second they tell me the source file to one of the requested prints was corrupted. Thats funny, someone had already ordered said print and told me how nice it looked via pm. Well anyway I got angry because why couldn't they just say that in the first place 4 weeks prior when I first contacted them..or perhaps the second..or third..or foruth time I contacted them?? Alright so I tell them just process the order without that print and they say "ok' and thats the last I heard of it.

I am just really tired of the run around. I like the quality of prints I receive frojm them but the stress and run around at a time when I am already an emotional basketcase is just not worth it.

Does anyone know of reputable 'big name' printers that I could go to have my work printed from without the slap in the face? Or to you Washington state residents...perhaps smaller name printers through whom you have bought prints? I need to buy larger prints (up to 18 x 24 inches and such). Preferably I would like prints to made on good quality paper and hopefully not costing an arm and a leg...since I just can't afford that.

Thank you in advance and my apologies for the absence..but I'm going through some personal issues that are making me literally a basketcase of emotions.

And to all those that left such wonderful words to me via yim..or e-mail..I thank you guys so much. I am sorry I didn't tell you whats going on, I just can't..but I am grateful to your kind truly caring words more than I can begin to convey.

Also I am working on present commissions, bare with me folks...I should have an art update entry soonish :). Thank you for your patience.

Printing

Date: 2005-12-13 07:55 am (UTC)
From: [identity profile] odious.livejournal.com
Just get kinkos to do it, your standard everyday printshop is fine and they'll treat you fine since they want your business. DeviantArt is teh sux in the customer service department, so much so that I'm afraid to even consider hosting my work there. I'd rather host it myself but that requies some setup and could take time to get up and running, not that I have anything worth hosting at this point.

I need to catch up with the work you've done of late. I've been really busy with schoolwork so I haven't had time to keep up with your gallery of late. =O( If you're doing Narnia art I'll definately have to order some prints or something.

Re: Printing

Date: 2005-12-14 05:32 am (UTC)
From: [identity profile] xxbalaaxx.livejournal.com
yep I did one narnia piece so far but I want to do tons more, perhaps from other books other than The Lion the Witch and the Wardrobe..though I am biased and that was always my fave story as a child.

Re: Printing

Date: 2005-12-14 07:14 am (UTC)
From: [identity profile] odious.livejournal.com
No kidding? My mom read those to me when I was a little kid so the Chronicals of Narnia are some of my favorite books. I haven't read them in a long time so I'm hoping to pick up my box set when I visit for christmas this year.

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